CEO Insider

Perhaps unsurprisingly, orchestras are a more popular metaphor for business than improvizational jazz bands. They both involve teams of talented specialists with clearly defined roles and responsibilities. They both rely on coaching and feedback in order to improve. They both aim to execute a clearly established vision as accurately and...

Can you recall a business you knew that seemed on the surface to be doing well and then 'bang', it failed? How about the one you thought was doing well as it grew and grew in multiple locations and then disappeared; known as growing, growing, growing, gone. Often the growth...

In my work as The Retirement Coach, I make it clear to our members: our goal is not to get you to stop working. Our goal is to get you situated so you never have to work—or do anything you don’t want to—ever again. A truly relaxing retirement is one...

Decisions are a load of crock.  Let’s be honest with ourselves, here. You, me, and everyone on the planet make decisions all the time, only to change our minds. How many times have you told a friend that sure, absolutely, you’ll come out to that friend’s party on Saturday night...

Charismatic leaders demonstrate that rhetoric is a key aspect of their approach to leadership and of their success as leaders. Communication that contains specific content references and rhetorical devices, and uses specific non-verbal behaviours in its delivery, has the capacity to profoundly influence a person’s evaluation of the leader. Specifically,...

Any growth-focused CEO knows that without the tools that not only facilitate, but power growth, there will be setbacks and growing pains aplenty. Scaling a company is all well and good until you realize that the rudimentary tools put in place when you were just starting out can significantly hinder...

Working in healthcare, one notices quickly that the industry is dangerously siloed. Physicians live in a service world wherein if they do less, they make less.  Hospitals need to keep beds full in order to keep revenue flowing. Rewards in this system are based on what and how much you...

In many mergers and acquisitions, the future revenue of the customer base is critical to the success of the strategy, and, if incorrect, can sink the business or massively impact revenue and margin. The problem with the common process is that the financial history assesses the future revenue security of...

For every business that is buoyed by the power of big data, countless others are drowning in it. According to Forrester, about 60% to 73% of enterprise data goes unused. It’s no wonder that Debra Bass, president of global marketing services for Johnson & Johnson, argues that many marketers should...

Go Beyond Crafting a Mission Statement and Actually Live Out Your Beliefs: Years ago, I launched upon a journey from being a typical “Type A” CEO to becoming a more dedicated father, a more effective leader, and an overall better human being. During this pilgrimage of self-discovery, I came to...