CEO Insider

Family-owned businesses, more than 32 million strong, are the backbone of the U.S. economy. According to a February 2021 research report, family businesses employ over 83 million people in the U.S., and account for 54 percent of total private sector GDP. The survival and growth of these family firms is critical...

Since the publication of my most recent book, Indispensable: Build and Lead A Company Can’t Live Without, last month, I have had the marvelous opportunity to discuss several of the key questions covered in the book with several fellow thought leaders. This 5-part article series captures the essence of those...

When I first started running my company, The Film Festival Doctor, during the first two years of trading, I began to work extremely long hours which consisted of 16-hour days, seven days a week and surviving on five hours sleep each night. Inevitably, I was burnt out but I still...

There is much chatter today about the Biden administration seriously taking on Climate Change. In response, there is also “woe is me” chatter from some business leaders. Such a mindset is outdated and ignores an immense opportunity. The presumption has long been that “going green” hurts earnings. Government forces, critics...

Since the publication of my most recent book, Indispensable: Build and Lead A Company Can’t Live Without, last month, I have had the marvelous opportunity to discuss several of the key questions covered in the book with several fellow thought leaders. This 5-part article series captures the essence of those...

Do you have any corporate urban myths? Perhaps you are not sure what an urban myth is or why it is important for business. According to Wikipedia, an urban myth is ‘a genre of folklore comprising stories circulated as true.’ ‘Circulated as true’ is an important part of this definition...

Finding ways to support both our employees and their families during the pandemic is key. U.S. Money Reserve created a school to help families balance learning and work. If you’re a parent, you know firsthand just how difficult the pandemic has been. Managing everything from remote learning and work to...

Generally speaking, managers can be broadly defined as one of three types: the Builder, the Maintainer, and the Destroyer. How you manage the details of your sales team, especially the way you hold your people accountable to them, will show up in one of these three ways. You’re a leader...

With all the management tools and theories available, you’d think we’d have management down to an exact science. Unfortunately, that’s not the case. The largest Gallup survey of employee engagement showed that 87 percent of staff are not engaged, which, needless to say, is a huge drain on productivity. The...

As far as metrics are concerned, Key Performance Indicators (KPI) are deeply engrained in the management of businesses. From the boardroom to the frontline, leaders and employees at all levels are focused on delivering against an acknowledged set of outcomes or goals. Moreover, they regularly receive quantitative feedback on their...