There are countless low-grade stories swirling around your business. Anecdotes told by your staff, customers and business partners collectively paint a confusing and often unflattering picture of your company. As the leader, you must find a way to manage this babble. The solution is to be purposeful about your critical...

What business doesn’t use technology? Yes, that is the unmistakable sound of crickets. But here’s another, more pertinent question: which businesses maximize their use of technology to generate revenue? The world is abuzz with technological chatter, with the noisy flux of shifting processes, incoming apps, innovative start-ups and increasingly simplistic...

“I’m thinking about starting my own company!”  It is a comment I frequently hear as subtle notice I am about to be queried regarding all the “how to’s.”  I launched my own business almost forty years ago and have enjoyed a fun and successful ride.  I am still learning.  However,...

Unsurprisingly, Malta's national capital city of Valletta is the most expensive city in the world to take a taxi (at-least if you are traveling short distances), according to Taxi Price Index report 2018 by the CEOWORLD magazine. Customers pay $17.08 when Taxi Starts and $2.19 for the first km of...

Effective leaders are not just good storytellers, they all use the same story plot! Effective leaders take their social group on a journey to a promised future. By definition, that’s a story, because a story is an unpredictable sequence of related events, a journey. And if you understand the leader’s...

One of the common question that I'm asked is: How can small retailers compete with Amazon, which provides excellent customer service and offers the same products at the same prices you do, and sometimes even cheaper? This is a very tough question, and it's one that more and more businesses...

In my experience, many people have started a knowledge business to get away from their day job. Sometimes they’re miserable, other times unfulfilled, but more often, they realize the skills they have can be used to make money outside their current job. This article will look at three stories of...

Hiring is important — that much every business owner can agree on. It’s especially important for a growing business because it’s not like you can do all the heavy lifting on your own. You require the right people in the right roles to keep building and moving forward. Get it...

Good businesses are about products and services. Great businesses are always about people. No matter what industry you are in, what problem you are solving, or which customers you serve… the truism of every high performing team is an excellent culture. We all have one. A “culture”, that is. The question...

When an organization commits to changing its culture, business model, or brand, the impetus can often be traced back to the need to move from a vertical to a horizontal structure, to free talent from outdated business practices, or to harness digital’s full potential.  In fact, ninety-five percent of CEOs view technological...

As leaders of organizations committed to making meaningful differences in people’s lives — Cigna, a global health service company with more than 45,000 employees and 95 million customer relationships around the world, and Achilles International, a nonprofit that enables people with all types of disabilities to participate in mainstream running...

Luxury cruises are undoubtedly the epitome of the luxury travel. A single trip can take you to several destinations on almost every continent on the earth without any hassle of packing and unpacking. Even if you have not experienced luxury cruises before, you can still imagine your favorite five-star resorts...

When I was diagnosed with Celiac Disease, I felt alone. I didn’t know anyone who had gone through it and my health was very poor by the time I was diagnosed. I wanted to find a way to make people smile and feel like they were part of a community,...

eSputnik is a marketing automation system trusted by more than 30 thousand loyal customers worldwide to send more than a billion emails every month. We sat down with the company's CEO, Dmitry Kudrenko, to find out more about the company's journey to becoming a regional leader among direct marketing providers....

Why Your Goals Should Be Ambitious: As a CEO of multiple companies, four of which were acquired, I have extensive experience in helping lead organizations to success. But after I traded my old role as CEO for my new one as a business coach and mentor, I remained in acquisition...