Google recently announced its new post-pandemic hybrid work policy, requiring employees work in the office for at least three days a week. That policy goes against the desires of many rank-and-file Google employees. A survey of over 1,000 Google employees showed that two-thirds feel unhappy with being forced to be...

CEOs must be aware with the recent developments in the space of construction industry. The latest upcoming technologies and contemporariness in the construction sector are hence, inducing a pivotal position in influencing the progression and engagement opportunities. There is a scope for future growth in the construction sector, considering sustainability...

The saying goes, “An unaimed arrow never misses.” As I travel the country, I find one consistent theme: most executives, managers, and employees are “unaimed,” meaning they don’t know their company’s Vital Goals or how they contribute to those goals. How do I know this? I ask. I’ve asked hundreds...

You can’t expect your job to be 100 percent enjoyable all the time, of course. It’s work, generally defined as the exertion of mental or physical energy. Things that are relaxing and easy, like watching Netflix, usually do not include a salary. But while work can be taxing, it shouldn’t...

Customer experience is a top priority in today’s hyper-competitive digital economy. Companies are looking far and wide for disruptive technology providers and partners to better communicate with their customers and elevate their contact centers. Yet the contact center industry remains fragmented. The 10 or so multibillion-dollar players represent only 30%...

Corporate America is at an inflection point as we watch the greatest reshuffling of workforce assumptions since World War II. The women who were part of the wartime economy refused to go back to their pre-war roles after V-Day. Just as women helped accelerate the economic boom of the 1950s,...

My favourite word has always been ‘why.’ Understand the ‘why’ before asking further questions. Why build a purpose-driven company culture? A purpose-driven company culture is clear about its direction and actively makes sure everyone in the company is working in the same direction. Every individual has a heartfelt sense of...

Many business leaders feel the need to carry every responsibility on their shoulders, but eventually, even the strongest will tire with that approach. Instead, free up more time to do what you’re best at by thoughtfully delegating the right tasks to the right people. In return, you can carry less...

Mentorships are good for the mentor, good for the mentee, good for the business, and a worthwhile investment. But cultivating high-functioning mentorship relationships — the ones that create really positive outcomes for both parties — takes time. If you are a leader and want to approach mentoring possibilities in the most...