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As of September 4, 2022, Andrey Melnichenko was the wealthiest man in Russia, with an estimated net worth of 26.9 billion U.S. dollars, followed by Vladimir Potanin (No. 2, $26.4 billion), Vladimir Lisin (No. 3, $25.4 billion)— and Leonid Mikhelson (No. 4, $24.4 billion). Vagit Alekperov is the fifth-richest person in Russia, with...

Special Reports

Are we still blaming the pandemic for poor customer service?

Special ReportsMonique Richardson

There is ongoing tension right now in the world of customer service. Customers rightly have expectations they will receive the goods or services they have purchased or been promised, yet labour shortages are impacting service delivery. According to recent Treasury data 12 percent of the labour force are staying home...

CEO Insights

Want to become more persuasive? Here’s 4 ways to back yourself

CEO InsightsMichelle Bowden

It’s common to suffer from self-doubt and not put ourselves in situations where we might make a mistake or embarrass ourselves. After all, no one wants to be thought of as a fool, especially when we are persuading someone to agree with our big idea. The Commanding Eagle is one...

CEO Insider

4 Team Appreciation Initiatives to Drive Engagement

CEO InsiderJohn Clifford

This article discusses unique was to show appreciation to your team day in and day out. When your employees feel recognized and valued, they are more likely to produce high-quality work and stick around longer. Consider some of these strategies as you plan and execute your next retention strategy. Employers...

CEO Agenda

A CEO’s Guide to Keeping and Growing Revenue With Current Customers

CEO AgendaDoug Hutton

Customer experience is becoming an increasingly critical aspect of retaining customers and boosting revenue. As most business leaders know, it costs more to obtain a new customer than it does to retain an existing one. To reap the rewards of CX and expand current relationships, follow these three steps. As...

CEO Advisory

The Best Way to Retain Customers While Implementing Digital CX

CEO AdvisoryBruce Dawson

These days, companies are rushing to push more of their customer contacts to digital channels. That’s because the benefit of embedding digital support tools, such as SMS, chat and assisted AI, into the overall customer experience (CX) is clear. These tools help companies boost customer satisfaction by giving agents the...

Big Business

Balancing Leadership Tensions: The Duality

Big BusinessShantha Mohan Ph.D.

In their song, “Hello, Goodbye,” Lennon and McCartney wrote, “You say, ‘Yes’, I say, ‘No’ You say, ‘Stop’ and I say, ‘Go, go, go’ Oh no” McCartney was the primary writer, and he wrote the song when meeting with an assistant of The Beatles’ manager, asking for opposites to the...

CEO Perspectives

3 Ways to Share Your Unique Career Journey With the Next Generation of Leaders

CEO PerspectivesVince Dawkins

If you’ve climbed to the top of the leadership ladder, you’re in a position to throw others a line to join you. So, share your hard-won knowledge with your peers and younger generations entering the workforce to encourage innovative thinking and growth. Try these three tips to transfer your knowledge...

Big Business

The coffee giant Starbucks Named Reckitt’s Laxman Narasimhan As Its Next Chief Executive Officer (CEO)

Big BusinessAnna Papadopoulos

Starbucks Corp. named Laxman Narasimhan its next chief executive officer (CEO). Narasimhan most recently served as chief executive officer of Reckitt Benckiser Group Plc, an Anglo-Dutch consumer goods company, which owns brands such as Dettol, Durex, Harpic, Lysol, and Veet. Narasimhan, 55, will join the coffee giant on October 1,...

Big Business

Stock Rights That Protect the Value of Your Executive Equity Compensation

Big BusinessRobert A. Adelson, Esq.

As a CEO or C-level executive, you may feel that your biggest financial opportunity from your services with a new company may not be your cash compensation, base salary or bonus, but rather your equity package. There may be one or more of several reasons you feel you have a...

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CEOWORLD magazine

Wealthiest People in Russia (September 4, 2022)

Are we still blaming the pandemic for poor customer service?

Want to become more persuasive? Here’s 4 ways to back yourself

4 Team Appreciation Initiatives to Drive Engagement

A CEO’s Guide to Keeping and Growing Revenue With Current Customers

The Best Way to Retain Customers While Implementing Digital CX

Balancing Leadership Tensions: The Duality

3 Ways to Share Your Unique Career Journey With the Next Generation of Leaders

The coffee giant Starbucks Named Reckitt’s Laxman Narasimhan As Its Next Chief Executive Officer (CEO)

Stock Rights That Protect the Value of Your Executive Equity Compensation

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