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CEO Journal

Tourism and Hospitality: Fabled Vision and the wakeup call to deploy foresight

The diversity embedded in the tourism and hospitality sector drives its extremely dynamic behavior. The prolific evolution witnessed from simple local taverns, traveler’s lodges, animal driven carts to dawn of luxury hotels, heritage palace hotels, private charter flights to exotic places for experiential tourism etc. speak their own story. The...
Srini Pallia
CEO Insider

The Attention Economy’s Impact on the Retail Industry

Consumer overwhelm and distraction has seriously impacted shopping patterns and businesses around the globe. But consumers remember the brand experience, which makes it important for retailers to pay attention to the entire experience they create. As technology continues to be introduced for convenience purchasing, it’s important for retailers to adapt...
Vijay Verma
Tech and Innovation

Leadership as the Fossil Fuel for the Next-Age of Sustainable Business Growth? Retail and Consumer Goods Stalwarts think so.

The digital disruption has pushed the possibilities of the internet beyond the usual and opened its arm wide to customers, global markets, and new competition. Due to the infinite scope amplified by the sudden pandemic breakout, industries and leadership are taking one step back and redefining their business strategy, adopting...
Meeting in office
CEO Insider

How IT Experience Data Drives Improvement

In the Digital Age, businesses run on technology, especially information technology (IT), we’re always looking to find areas for improvement and increased efficiency. How do we find them? One way – the way IT has done it historically – is to wait for a complaint or request from someone connected...
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