archiveChief People Officer Insider

Face it. Your company taking a stance on a social issue won’t yield a perfect outcome. Committing to a social cause means being in league with others who are imperfect and, in some way, for reasons fair or unfair, offends someone else. No person or organization is perfect. If your...

Those of us fortunate enough to have had a mentor early on in our career know the vital role this individual played in helping to influence and shape who we became. Mentors encourage us to tap into our strengths, gain the self-confidence to go after our dreams, provide direction and...

Inflation, regulation, and supply chain shortages make it difficult for companies to compete while operating at the intersection of ESG and corporate stewardship.  Sometimes, I visualize corporate board members playing the game Twister as they attempt to avoid collapse while managing rules which can have unintended consequences.  Milton Friedman’s essay,...

Finding a quality college for higher education means that you not only gain academic credibility but also a bright future in a stream of your choosing. The problem arises when you start scouting the potential options that you have. Too many to make a guided decision, right? Don't worry; we...

For years I’ve been asked during Q&A sessions, “Why is customer service so poor?” It’s often posed as a rhetorical question with no answer expected. But I answer it anyway.  The reason that you and I, as customers, consistently receive indifferent, transactional, or apathetic customer service is because exceptional customer...

Reid Hoffman has certainly a thing or two to say about tech entrepreneurship and successful investment: Co-Founder of LinkedIn, partner at Greylock Partners, founding member of PayPal, and angel investor in Facebook, Zynga, Flickr, and Last.FM.  He is also a member of the LinkedIn, Zynga, Shopkick, Kiva.org, and Mozilla boards,...

The Work from Home (WFH) movement is beyond here to stay. It’s a fact of life and a reality for a large minority of workers worldwide. But while WFH has become “old hat,” there is still a lot to learn and a lot more to work out to ensure employees...

Postponing is one of the things a company will dislike in an employee. People who give 100% of their attention to their job will not adopt this attitude. Today, we focus on why people do that in their daily life and what that shows about their personalities. They get lazy...

Adults are more serious than kids, and this is a common truth in all places and all years around the globe. Laughter is not the only thing that seems to be getting reduced—smiling and crying follow the same pattern. It is as if kids live a more ''condensed'' life than...

Bobby Kotick has been leading Activision Blizzard, the Southern California-based video game developer and publisher, as the CEO since the merger of Activision with Vivendi Games in 2008. The past few years have proven to be especially challenging for the business leader as the COVID-19 pandemic affected every aspect of...