CEO Advisory

Customer support representatives bear a massive load due to their line of work. They need to keep calm even in difficult situations and while addressing a customer grievance or a general query, they should know the details of the products or services offered by their company. Customer support personnel also...

There is no gainsaying that Sydney is one of the most visited cities in the world. Identified primarily with the grand Opera House, the city is much more than that and invites tourists to experience its vast expanse of the sparkling ocean, other natural features such as the famed Sydney...

Commenting on the Business Roundtable’s recent headline-making declaration that the doctrine of shareholder primacy has outlived its usefulness, Johnson & Johnson CEO Alex Gorsky observed, “it isn’t an achievement, it’s a call to action.” Why are so many of the world’s leading corporations beginning to heed this call, rethinking the...

I recognize the situation: someone has a great idea, recognizes an opportunity and hangs out their shingle -- simple enough, right? Until they get to the part that requires a business plan, hiring the right staff and knowing what else is going on in their industry. Facing such challenges may...

You’re the boss. You’re focused. You’re busy. You just assigned a big project to your top team. Due in two weeks. This could make or break the next fiscal year.  You make it pretty darn clear how important this is for everyone. You wait a couple days, then swing by...

The Indian state of Uttar Pradesh (UP) is pioneering efforts to promote one unique traditional art/craft/product from each of the 75 districts of UP with its One District One Product (ODOP) programme. The state is known for its unique products like the ancient and nutritious 'Kala Namak' rice, the rare...

There is one thing that all managers know to be true - employee management is THE most challenging aspect of a manager’s daily duties. However, considering that employees are key in a company’s success means that management has to be done the right way, day in and day out. But...

There are many inequalities in the world. Despite the amount of progress we have made throughout history, some inequalities still exist to this day and can happen anywhere, even in the workplace. Unfortunately, women are often victims of these inequalities. Women from around the world and from all walks of...

Your organization’s culture permeates everything your organization is and does. If it’s vibrant, it attracts and keeps staff and customers. If it’s stagnant or toxic, it drives them away. Leaders are well aware that their organization’s viability directly relates to its culture. Research shows that a whopping 92 percent of...

Warsaw, Poland: The 6TH annual European Business & Investment Summit (EBIS) took place on the 19th and 20th of September this year and it was once again a plethora of advanced business innovations aimed at advanced groundbreaking Investments. It continues to surpass expectations, as a meeting place in Europe where...