Tech and Innovation

A smooth customer journey increases the potential of converting prospects to customers because of high satisfaction levels. As such, it is important to ensure you are aligning your sales process with customer perceptions and needs throughout their interaction with your business. One of the ways to achieve this is by...

The Link Between Management Accounting and Financial Accounting. Top-management is responsible for everything; for the annual accounts to be published too. Tell it like it is. People will guess at what is not explained. Regarding management accounting, responsible management is in need of the proven right net profit figures. Period...

There is no question of the importance of innovation right now. It is a critical muscle for getting a business back to growth. But there is one innovation skill that is surpassing the rest in the current climate. It is a skill that some of the worlds’ most innovative companies...

As a business executive, you will inevitably encounter a significant change in your organization. These changes can be a structural reorganization, buy-out, crisis, or a social shift such as diversity and inclusion. This article will discuss why, as a leader, you can feel empowered to engage in leading during what...

Leadership in an entrepreneurial business is a complex fusion that brings together different individual characteristics and skills. However, these diverse characteristics need to work together and achieve the set goals of the business. Leaders have the privilege to have the opportunity to lead, empower and mentor those around them. These...

Toothless purpose is giving it all a bad name isn't it. All talk and no tangible action is the most pressing problem that business leaders face. The enormity of the actual challenges that we face as a planet, a civilization as a community requires a new kind of approach for business...

As Volatility Uncertainty Complexity and Ambiguity continues and the pace of change accelerates, uncertainty is the new normal.  In an environment where there are no right answers, every leader must not only learn to adapt to this new situation, they must learn how to thrive and lead thriving teams. What...

Traditionally, most prominent families are underpinned by a family office. Often offering everything from estate planning to investment advice, the people serving the family are often as important as the management of companies they own. An institution in its own right, the lightly regulated family office has nevertheless remained surprisingly...

A few years ago, I realised that I was hitting a ‘yield ceiling’ with residential property and that the highest cash-flow in Australian real-estate was locked away in commercial property. As comfortable as many Australians are with investing in residential, the reality is, it’s not enough to retire on. As...

A recent Forbes article highlighted the latest significant milestone for Australian based design unicorn Canva as it reached a $15 billion valuation. A particular insight and quote from co-founder and COO Cliff Obrecht caught my eye as he discussed Canva looking into launching a foundation to contribute to causes such...