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Friday, November 15, 2024

Success and Leadership

Success and Leadership

How To Bridge the CX Gap and Remain Indispensable

While preparing for the launch party in celebration of the release of my latest book, Indispensable: Build and Lead A Company Customer’s Can’t Live Without (Humanix Books, 2021) scheduled for Thursday of this week, I was asked by a reporter: "How do Indispensable Businesses bridge the customer experience (CX) gap...
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