It’s a Tuesday afternoon and you’ve just wrapped up a phone call with your manager. You let out a long sigh--the call didn’t go the way you anticipated; you spent hours drafting your proposal for a potential client, only for your manager to shoot down your efforts---she points out errors...

While it is always intriguing to hear of the recent success of a brand or company, it is through understanding the journey rather than the destination of that success that tells the true story. Having spent many years within the real estate industry, I have always been impressed by the...

Not a day goes by without hearing about low-code and no code in the industry. It is not surprising as over the last two years businesses have realized the importance of using a visual, low-code and no code application development approach as a way to scale and meet the needs...

Innovation should be a CEO priority. The problem is, leadership teams can struggle to inspire innovation in remote workforces. But physical distance shouldn’t prevent organizations from innovating or carving out new market niches. Here are four steps the C-suite can take to inspire innovation in the new normal. COVID-19 has made an...

The economic impact of COVID-19 is like nothing we’ve seen in recent memory, and many CEOs and CFOs are laser-focused on ensuring their financial houses are in order. This leads to an operational strategy that prioritizes short-term needs — such as cash flow — over longer-term strategy. However, COVID-19 and the subsequent...

We all have heard about the term marketing for some time now and also have a little knowhow about what the field actually is. Well, for all those who still are little fuzzy about the expansive area, let us break the ice to you. Marketing primarily shows the company and...

No matter how much organizations say inclusion matters or diversity counts, leadership in America looks the same as it did a century ago. We’re stuck on workplace equity. While it’s hard to compile corporate diversity numbers, in those Fortune 500 companies that do, less than 4 percent of their workforce...

A Stanford University study of CEOs in 2013 found that the skill set CEOs felt they needed most was conflict resolution. One way to define conflict is “our inability to collaboratively solve problems with other people.” If CEOs really want to understanding conflict resolution, what they really need to know...

Andrew had just taken over as CEO for a major organization. He was following in the footsteps of a larger-than-life personality and, as the former CFO, Andrew had very different qualities. Thoughtful, quiet and considerate, he was renowned for his savvy business reputation. I had been coaching him through the...

An existential threat to a business is not just a competitive threat from another company that does something better. An existential threat threatens a company’s survival. It happens even to industry giants. Google, for instance, had unmatched algorithms among internet search engines. But Artificial Intelligence and machine learning technologies made...

Here’s a powerful question I urge senior leaders to ask sales managers: What is our negotiation system? In other words: What is the process for negotiation that has been taught and trained to all your salespeople? If you get a clear answer, then rest assured you won’t be experiencing discounting...

Leaders are key to shaping workplace culture. They set the mood and tone of work environments, making or breaking the development of a culture of wellbeing. Employees look to leaders for what behaviour, customs, attitudes and ways of communicating are favourable and acceptable in a work environment. During the COVID-19...

The coronavirus pandemic has all but shut down the hospitality industry across the UK, and the government’s recent easing of lockdown will have come as welcome news to many. With certain restaurants, cafés, and pubs opening their doors from Saturday 4th July, it seems that the country is on its...

The Increasing Workforce Diversity Requires New Skills for Leaders and Their Employees    Over the last eight years we’ve noticed a dramatic shift in our clientele. Our firm trains companies and individuals in presentation and communication skills. This shift in our clients’ demographics, which includes Fortune 500 companies, has necessitated us...

How to get your customers to buy from you consistently. Whatever our role, CEO’s and senior leaders are all consumers of a variety of products and services, in fact many of us will also be responsible for designing, distributing and selling them to others too. We can all however associate...