James Kerr

James Kerr

James M. Kerr, founder at Indispensable Consulting, is a long-time management consultant, vision maker and leadership coach. For nearly 30 years, he has helped his clients re-imagine the way work is organized and performed. His latest book, Indispensable: Build and Lead A Company Customers Can’t Live Without is his 6th business title. Kerr is an expert in leadership, strategy, organizational design and cultural transformation. James Kerr is an opinion columnist for the CEOWORLD magazine. Follow him on Twitter or connect on LinkedIn.
Apple Inc
CEO Insider

No Surprise! Apple’s Core Values Don’t Include Us – the Customer.

Let me share my recent experience at an Apple Store in Connecticut: The story begins with my daughter giving me a brand new iPhone which she had purchased via a contract upgrade (never used, still in the shrink-wrap).  This was right about at the time when COVID hit the world....
CEO Insider

On Culture: A Thought Leader’s Perspective

Since the publication of my most recent book, Indispensable: Build and Lead A Company Can’t Live Without, last month, I have had the marvelous opportunity to discuss several of the key questions covered in the book with several fellow thought leaders. This 5-part article series captures the essence of those...
Big Picture

Take The Next Step In Feminism With Me

I am a feminist. Startled? You shouldn’t be. Simply put, a feminist is a person who supports feminism. Feminism is the belief in social, economic, and political equality of the sexes. One would think that being a feminist is not a big deal – who would not be “for” treating...
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