Evolving Workplace - Information technology, shifting cultural attitudes, and the rise of globalization are all major factors that have only begun to completely redefine the workplace as we know it. Established cultural touchstones are changing at a pace almost too rapid to keep up with; with even the classic (but...

Stock photography gets a bad rap. Some consider use of stock photos to be lazy, generic, or less than authentic. But the truth is, stock photos are a great asset to the savvy business owner, when chosen and used wisely. That's not to say there's no such thing as bad...

In the tough-as-nails corner offices of the B2B world, thought leadership was once dismissed as a soft skill — nice to have, but inconsequential relative to the bottom line. However, a recent report from LinkedIn and Edelman (“Executive Thought Leadership and B2B Demand Generation”) illuminates thought leadership as one of...

With the price of Bitcoin going parabolic during 2017, the underlying technology, blockchain, has been a hot topic this year too. For those unaware, a blockchain is an ever-growing list of information which is cryptographically secured. They behave like a database only they require no trust from those using the...

A strong mind allows us to maintain focus, keep calm and do our best work; even when times get tough. Reflect for a moment on the ways in which your mind impacts on your ability to deliver outstanding service to your customers.  How well do you respond to challenging customers...

Years ago, before I hired a sales team, I would personally take, and make all our company’s sales calls. On one memorable afternoon I received a call from a prospect - and after some initial pleasantries, I asked how I could help. The gentlemen replied: “I just read in the...

When preparing for an interview, people usually concentrate on the tough question they might be asked and the responses they will give. Before you get the opportunity to answer the questions, all the eyes will be on you. Everyone in the interview panel will be evaluating if you fit the...

Business Process Outsourcing, shortened to BPO, is a way through which a lot of companies have made impressive improvements in their methods in order to make the following of these methods much easier. Companies who use BPOs do so because of the three main, important reasons. They are: For lowering...

Princeton, Harvard, Stanford, and MIT make it into top four in Times Higher Education rankings for physical sciences. Princeton University is the world's top university for studying physics, according to the latest THE Rankings for physical sciences subjects 2018, while Harvard, which was first last year, is now 2nd. The...