archiveChief Delivery Officer Insider

The statistics around employee engagement are startling. According to Gallup, for the past 10-20, around 45-50 percent of US Employees are disengaged, with a further 10-15 percent actively disengaged. I use this graphic as a perfect example of what that really means and the impact that it is having on...

The biggest danger facing an accomplished CEO isn’t another lockdown, competition or technological obsolescence. The looming threat, which is a product of success, is CEO Syndrome: the externally-inflated ego that leads a CEO to be certain of their own judgment and allows them to self-insulate from honest feedback and diversity...

On occasion, CEOs will tell me that they were once part of a CEO peer advisory group or forum and eventually quit because they were not receiving any value. To be fair, it may not have been the right group for them, or maybe it was a group that was...

The design and delivery of organisational e-Learning requires the carefully crafted amalgamation of multiple professions if it is to be executed at a high standard. Despite the fact that professionals are increasingly required to be multi-skilled in today’s world of work, effective e-learning cannot be produced in silo as it...

The COVID-19 pandemic is accelerating the transformation of work at an incredible pace. As many countries go through safety restrictions once again, companies around the world are realizing that there’s no turning back. Having tested work-at-home en masse, many employees want to retain this option to some degree into the...

From finding an apartment, finding your new network of friends, daily life questions, or simply staying updated on what’s happening the expat community, Facebook groups are very useful wherever you go in the world. These groups are also a hub for local Greeks interested in mingling with the expat community....

Our current lifestyle doesn't give a supportive background to stay fit and healthy. The long hours at work, accompanied by low-quality food in the market doesn't give us many choices. However, adopting a healthy lifestyle is not just about the looks; it is about keeping our body active and being...

Having scared people who are afraid of responsibilities in your team is a waste of time. Here are 5 of the most common tactics they use and how to answer in each one of them. They avoid or postpone doing the task Postponing is a common tactic of someone who...

The removal of requirements to work from home forces business leaders into a decision of how they bring office working back into people’s lives. Whilst there have been benefits of remote working during the pandemic, it doesn’t work as a permanent solution for most teams long-term and many have already...

Like most hospitality and business schools, at Hotel Institute Montreux we teach management and leadership to our students. As academic studies show, management is both a science and an art: we can learn management techniques, but it is our personality and experiences that influence how we manage teams. Introducing students...