Maria Gourtsilidou

Maria Gourtsilidou

Maria Gourtsilidou is Senior Editor of Research and Data Analytics at the CEOWORLD magazine. She is responsible for driving thought leadership, using data analytics to showcase the company’s products and services, and fostering knowledge sharing between CEOWORLD magazine and client organizations. She studied Public Administration (Economics Of The Public Sector) in Greece and holds a Bachelor’s in Public Administration from the Panteion University of Political & Social Studies. Follow Maria Gourtsilidou on Twitter. Write at maria-gourtsilidou@ceoworld.biz.
Executive Education

Top rules for data-driven high-performance client retention, according to Luxury Institute

Luxury Institute in a recent post addressed the issue of customer retention and how it can be achieved. According to data, a 5% increase in retention can increase profits by 25% to 95%. Luxury Institute proposes seven new rules that can lead customer retention at a higher level. Rule #1:...
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