CEO Insider

I have always wondered if a person is born a leader or becomes one. The answer is complex, but putting it in a nutshell, it mostly depends on the characteristics that a person has inherited, the ones built over time, and other skills. Emotional intelligence is one of the most...

To be clear, I’m not referring to the military and political leader who rose to prominence during the French Revolution. Instead, I am writing about a company based in Barrie, Ontario, whose 2,300 employees work to enhance everyday living for people in 69 countries across the globe.    At the end...

In early 1945 the planet was ravaged. A deadly world war had consumed the globe and killed tens of millions; most people were living with unimaginable stress. However, the tide was turning in favor of the allies; Hitler had overplayed his hand at the Battle of the Bulge. War in...

Special occasion dining has changed throughout the decades, from starched white tablecloths to chef’s tables in the kitchen to even the latest food truck turned dive bar—but one thing that has never changed is the importance of the relationship between the diner and chef. There is a feeling that great...

This article discusses unique was to show appreciation to your team day in and day out. When your employees feel recognized and valued, they are more likely to produce high-quality work and stick around longer. Consider some of these strategies as you plan and execute your next retention strategy. Employers...

The last two years have been a turbulent period for businesses across almost every industry. Some businesses have struggled to stay afloat, while others have adapted their operating models and have prospered. For those that have struggled, a laser-sharp focus on efficiency has become integral to their success.  When businesses...

A well-run business is prepared for growth. Operational efficiency leads to improved customer experiences, the erosion of employee stress, and most importantly, enhanced revenue potential. Once processes run smoothly and teams collaborate seamlessly, businesses are positioned to innovate and grow. However, many leaders struggle to reach this target. But, with...

A rigorous cybersecurity plan is critical for your company’s protection, but it means nothing if your employees aren’t trained to recognize cyberthreats. When employees know what to watch out for, you can be assured that your organization will be safe from data breaches and other security issues. Implement these strategies...

“Statistics say that 70% of the time you acquire an asset, you’ve overpaid for it,” says John Williams, the CEO of Domtar Corporation. “After an acquisition, the asset’s performance starts declining. The people tell you, ‘We’re underinvested.’ So, off you go, trying to put another billion dollars or two in...

I begin the workshop portion of my half-day Peernovation program by asking: What does it take to be a valuable contributor to your team? Not just any team, your team. I ask the question that way for a reason, as I want everyone to feel a sense of ownership from...