Stats Gate

The majority of customer frustrations with call centers and customer support representatives come from their experiences on phone calls. This is because a lot of staff members, more often than not, are not trained to handle phone calls professionally. Today we’re going to go through several tips to fix that....

Starting college can be as intimidating as exciting so we should expect the young adults to feel overwhelmed by the whole idea of college. When we are about to start college for the first time, we go through a bombardment of numerous tips, advice and what not. We end up...

For every legal issue you might have, there’s a lawyer who is ready to represent you and build a case, file the proper paperwork, or draw up the right legal documents to help you with whatever bind you might find yourself in. There are some attorneys who are general practice...

How maturing startups respond to growth impacts their success. As an entrepreneur struggling to manage your maturing startup, you need to learn how to survive the new stage of your company's growth cycle that you are entering. We caught up with former Angellist Partner Lee Jacobs to get his take...

Several of New York's colleges and universities found themselves in the top 100 national rankings from Forbes magazine's 100 best-value institutions in the United States for 2019. Brigham Young University, Princeton University, the University of California Irvine, University of California Los Angeles, and University of California Berkeley stacked up as...

The thought that your spouse could be cheating on you is devastating. Making assumptions can also be very stressful. The best way to handle these suspicions is to do everything in your power to catch them, preferably in the act. Below are some of the most effective ways to catch...

The Indian state of Odisha's coastal belt was at the receiving end of nature's wrath when Cyclone Fani tore through the city of Puri breaking the anemometer after measuring 240 km/hr on the 3rd of May. Cyclone Fani was one of the biggest storms in years to make landfall in...

Voice over Internet Protocol (VoIP) is a voice calling technology that revolutionizes the way a business operates in many ways. Whether it's because of the immediate savings in long distance costs or the ability for VoIP to integrate with modern software platforms, businesses are opting to make the switch more...

The Merriam-Webster dictionary defines empathy as “the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another of either the past or present without having the feelings, thoughts, and experience fully communicated in an objectively explicit manner.” More simply put, empathy is the ability...

Social media has never had as big of an influence on us as it has today. Most of us get our daily news through a social media platform, and many of us get inspiration and start our consumer travels on Facebook or Instagram. This is why every business should be...