Consumer overwhelm and distraction has seriously impacted shopping patterns and businesses around the globe. But consumers remember the brand experience, which makes it important for retailers to pay attention to the entire experience they create. As technology continues to be introduced for convenience purchasing, it’s important for retailers to adapt...

Many leaders avoid tough conversations.  As a result they contribute to mediocrity, and perpetuate an unsatisfactory status quo. They leave other people unaware of the problems and challenges that are theirs to solve and make progress with.  My work has focused on revealing the differences between more extraordinary leaders, and...

Are you facing frustrations? Don't limit your thinking: Treat these industry headaches as opportunities for innovation. Below are 3 steps for transforming problems into lasting solutions. Avoidance is probably the most natural reaction to problems. When dealing with a frustrating experience, it’s only logical to make efforts to avoid that...

Creating Purpose, Meaning and Impact for the Next Generation: In July 2019, a remarkable event occurred that went largely unnoticed.  That particular month was when demographers believe the United States had more members of the Millennial generation than the Baby Boomer generation.  While the number of Millennials will stay fairly static...

Time is up for the irreproachable leader whose very presence can cause waves of terror among employees. So too is it up for the stoic, detached, and unflappable leader whose inability to be seen as anything but in control creates tense and inauthentic interactions.  What we need today are leaders...

High performers are, in a way, the easiest to lead: in their own capacity, they are usually world-class players. They are perfectionists and specialized generalists with a deep sense of discontentment with the best of their individual output. These factors also make high-performing teams (HPTs) the most difficult to lead...

The digital disruption has pushed the possibilities of the internet beyond the usual and opened its arm wide to customers, global markets, and new competition. Due to the infinite scope amplified by the sudden pandemic breakout, industries and leadership are taking one step back and redefining their business strategy, adopting...

At the end of 2021, BoldHRTM conducted two polls to gauge the sentiment of professionals on the biggest talent priorities facing business in 2022. Conducted in partnership with Maxxia, 300+ HR Leaders responded that the great resignation followed by staff wellbeing were their greatest priorities. The same question put to...

If you identify as LGBTQ+, June is a special time of year.  From Pride Parades to rainbows on everything, it can be easy to feel the love in June – from our organizations and our community.  But on July 1, LGBTQ+ people do not stop needing support.  They do not...