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CEO Perspectives

Do Your New Customers All Require Special Treatment? It’s Not Them. It’s You.

Closing new customers is cause for celebration. You ring the bell, bang the gong, or pop open a bottle of champagne to commemorate closing a new deal. As long as you keep getting new logos, your company is winning, right? Not necessarily. When you treat every new customer as a “special...
Big Business

Why social behaviour of CEOs will now matter more

Driven by the very nature of businesses, CEOs are expected to display corporate behavior. Such behaviors are reflected in certain attributes of professionalism, chasing business targets, conducting frequent business meetings/reviews, attending corporate parties and events, activities on social media and other media platforms, verbal and written communications to staff and...
CEO Agenda

It’s Time for an Act of Love

Everyone I talk with lately is grappling with the “What’s Next?” question for their teams. That being the case, I can’t think of a better time to reflect on what you’ve learned during the pandemic. As the CEO or leader of your team, consider starting that reflection by answering the...
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