archiveChief Operating Officer Insider

A toxic leader is someone that hasn’t learned the correct leadership style to maintain a successful team, damages the well-being of their employees, and fails to contribute to a positive culture. Unsurprisingly, these toxic leaders can deeply impact the employee experience. Here’s how to retrain them for the better. More...

For companies, being hacked is one of the worst things imaginable. One cyber attack can mean the end of business because it can lead to the loss of invaluable data or even customer trust. Ransomware attacks caused companies worldwide approximately 20 billion dollars of damage in 2020, and your business...

As senior executives and business leaders, commitment is about remaining steadfast and unwavering in your goals and objectives. Whether this is galvanizing a team to achieve a vision or staying focused on hitting a sales target, commitment is about never giving up on a desired outcome. The greatest leaders understand...

Lead generation is crucial for the growth of any company. Yet, it is not enough to have a lot of leads. Quality is what matters. In particular, a quality lead adds to sustainability and improves the sales process in the end.  The definition of the quality of leads is concerned...

Many times the terms personal brand and professional brand are used interchangeably, but there is a difference. As leaders, it’s important to recognize the difference and be intentional about supporting the pursuit of either or both for your team. Understanding the entrepreneurial and intrapreneurial aspects of what inspires an individual...

Have you ever spent hours on TripAdvisor or Expedia just dreaming about vacation? I certainly have. And when it comes time to actually plan a vacation, I am meticulous and deliberate in my planning. A 2010 study showed that people derive more relaxation from planning a vacation than from actually...

The world of Facebook advertising as many brands know it is being shaken up. Apple’s latest iOS 14.5 mobile operating system release includes a new user privacy feature that prompts consumers to opt out of behavioral tracking in apps that frequently sell data to third parties. The truth is, Apple...

Is your team smarter than the sum of its parts? In his influential book on organisational learning, The Fifth Discipline, Peter Senge noted that you can put together a team of people, each with an IQ of 120, but as a group they may have a collective IQ of 63....

People who work in sales usually love their job and there is a reason for that. Even though every work has challenges and obstacles that may appear on the way, in some cases the positive things are so crucial that people would not change their jobs for the world. So,...

Public relations (PR) is an important component to any business marketing plan.  Typically, a marketing plan has three parts: marketing, advertising and PR.  All three parts need to have a strategy that complements the other. The purpose of having a public relations plan is it helps you outline the key...