archiveChief Customer Officer Insider

Time is up for the irreproachable leader whose very presence can cause waves of terror among employees. So too is it up for the stoic, detached, and unflappable leader whose inability to be seen as anything but in control creates tense and inauthentic interactions.  What we need today are leaders...

While I will never be glad that a pandemic occurred, I do think that there’s a sort of beauty to what it’s done on a business level. Please don’t get me wrong: I absolutely recognize, of course, that there are plenty of businesses that have suffered greatly and left people...

Human resource heads of organizations and businesses are always expected to remain agile and adaptive to the changes taking place in, around, and outside their workplace. Yet the forces of changes engendered by the knowledge economy, digitalization and technology, and the pandemic have made their job extremely challenging by throwing...

According to at least some people, the objective of a capitalist business is taken to be the maximization of the wealth of its owners, of course within legal, ethical, political, and maybe more boundaries. The wealth of its owners can be measured in terms of the period profits i.e. the...

Phee was founded in 2014 with the scope of giving a second life to natural residues, which humanity considers as waste, trying to prove that these materials will be part of our everyday life in the future.  This is the vision of its founder, Stavros Tsompanidis, a young businessman, who...

Building a tight-knit, strong, healthy company culture presents its challenges in environments where people work face to face together. With the Pandemic in 2020, it caused us to challenge our company structures by adapting to a remote-work team dynamic. With remote-work as the new norm, leaders across the globe are...

For those of you who are following the story of my Epic trek, you will recall that in pursuit of my ‘Life is Too Short’ Lust List of a yearly adventure and challenge, this year I chose to hike the Larapinta trail in central Australia.  In my last post I...

You have likely found that the more people that you’re responsible for, the more you need to adjust your communication style to be heard. Different people process information differently, and their motivations and emotions also have an impact on their perception. What you mean to say and what people interpret...

At some point in their career, almost every employee dreams of leaving their position and starting their own company, launching a product, or going after a professional dream. Reaching these empowering goals is much easier when you have guidance from someone who has done it successfully. That person could be...

HillCo Partners closely monitors and compiles information concerning the current economic climate/trends of the state. These factors, including Texas’ bond rating, are aspect that create an overall picture of the state’s general economic health. The following information has been compiled in order to create a more complete snapshot of the...