archiveChief Customer Officer Insider

In the simplest sense, manifestation refers to turning an idea into reality. It is said that you can achieve any goal by using the laws of attraction. Some believe that some strategies can help you manifest your greatest desires into reality. Using crystals is a popular strategy. Crystals mean a great deal...

Cricket has been considered to be one of the most popular sports in the world. When we think about cricket, names like Sachin Tendulkar, Virat Kohli, Ricky Pointing, and many more come to mind, since they have changed the history of cricket with their performances. Below are some of the...

Building a successful leadership team is about much more than finding people with the right skill set to fill a position. It's about building a self-sustaining team that can function successfully so that you can remove yourself from the day-to-day of running the business. Exceptional executive teams do not just...

Keeping track of employees’ salaries with an effective payroll system enables a business to meet its legal obligations and manage finances in an efficient and timely manner. In order to create a robust structure, you need to keep your payroll organized and up to date to prepare yourself for the...

Robert McKenna III, a California-based attorney who specializes in professional, general, and product liability defense, recalls he had an early inkling of just how far reaching the ramifications of the COVID-19 pandemic would be on the day-to-day realities of the workforce long before the full impact hit home. Early in...

In 1972, feminist activists proclaimed, “The Future is Female.” Today, 50 years later, that declaration seems to be coming to fruition. In 2021, studies showed that 26% of CEOs and managing directors were female. That same year, the Fortune 500 reported an all-time high of 23 female CEOs, 6 of...

My first job after college was as a management trainee for a large financial institution. My training was designed to last a full year and provided broad exposure to numerous aspects of banking. At the completion of the program, I was to be promoted into a leadership role—that’s assuming I...

Leading a biotech organization can be described by some as complex, intriguing, transformational, stressful, and impactful. Sounds like a lot to manage, doesn’t it? Those who fill leadership roles in these organizations are tasked with going up against challenges and facing situations that are not fluid across all industries. Biotech...

Empowerment is not just delegation (which is really the act of acting on your behalf), nor is it working with you on something (that’s collaboration), nor being supervised (that’s training), nor being told to own your decisions (that’s accountability).   True empowerment literally means you have to give some of your...

Up ahead is the proverbial road to business success.  It’s a narrow road, flanked by a constantly changing landscape. There are potholes, steep drop-offs at the edge, and sharp turns that hide what’s coming next.  Luckily, you’re on a bus.  It’s a big bus, with everyone on your team seated...