archiveChief Customer Officer Insider

The five technologies that matter the most at this moment in time are Artificial Intelligence, Blockchain, Robotics, Synthetic Biology and 3D printing. Why? They interact with each other, creating previously unthinkable conditions of technological, biological, material, social and psychological change. What is each technology capable of today? What might it...

Air pollution is responsible for a variety of matters that appear to be dangerous for human life and life around the planet overall. The planet is warming up and while some people claim this has happened in the past and shouldn't concern us that much because the planet adjusts to...

With more than 90% of executives acknowledging that forecasting needs to look different in 2021, it’s clear that the days of relying on weighted averages and other historic data to identify patterns are long gone. Demand sensing improves accuracy, but producing reliable forecasts requires the right type and quantity of...

Most CEOs pride themselves on being great salespeople. They understand their product or service backwards and forwards, and can convey in a compelling way how it will benefit the customer. So, it’s natural for a CEO to think that their salesmanship ability will translate to pitching to private equity investors...

Coronavirus may have caused a slow decrease in the margins of the wedding industry but the overall pictures of this market are really encouraging. Investors love the idea of dealing with that and more and more businessmen deal with wedding planning. The reason? Simple! No serious initial investment is required...

While no one likes to admit to bad hiring or promotion decisions, nonstarters and other low performers present serious challenges for their colleagues, departments, and organizations. At best, low performers get in the way. At worst, they create obstacles in the form of unnecessary costs, counterproductive decisions, work backlogs, and...

When it comes to dressing for work in 2021, there are a myriad of scenarios to plan for the slow shift away from working from home and the regression of our introvert selves being just two. As offices begin to tentatively reopen, and our social and work calendar starts to...

Finding ways to support both our employees and their families during the pandemic is key. U.S. Money Reserve created a school to help families balance learning and work. If you’re a parent, you know firsthand just how difficult the pandemic has been. Managing everything from remote learning and work to...

Influencers enjoy large audiences and a broad reach with the message they distribute. It appears obvious how they attained a million or more followers for some influencers while others are not so obvious. No influencer begins an influencer. How do they do it? Why do some rise to the top...

From March 18, 2020, to March 18, 2021, the world's 2,365 billionaires added US$4 trillion to their collective wealth during the pandemic, according to a new report from the Institute for Policy Studies (IPS). Their combined wealth rose from US$8.04 trillion to US$12.39 trillion - that's a 54% increase. In...