CEO Agenda

When most people think of property investing, residential is still by far the first thing that comes to mind. However, this isn’t necessarily the smartest move. Seasoned investors have long been privy to the sheer benefits commercial property has to offer with many only interested in commercial as they build...

Generally, executive employment separations negotiations focus on how much severance will be paid.  After all, with employment termination, the executive will be between positions.  This could be a long time or short time, but that gap in employment can mean economic hardship – so most often times the focus is...

Customer service is about having the right people to work in your team and providing them the proper tools to reach the customer in a satisfying way. Today, we see all aspects of how to provide killing customer support and add value to your brand. What you are looking for...

As soon as a businessman realizes he wants to start a new business he needs to come up with a plan. The business plan will help you put your feet back to the ground and gain a more realistic perspective of what you intend to do. It will help you...

The challenge to provide employees a real work-life balance has reached a new high during the Coronavirus pandemic. The most successful business models nowadays not only deliver customer and shareholder value, but also employee value. This topic is already on many US CEO desks. Burnouts, chronic stress, and even mental...

Leaders in our workplaces have changed as the Millennial generation floods in and bosses get younger. Millennials now make up the largest chunk of the workforce and, according to a recent report by PwC, millennials will be 75% of workers by 2025. Emerging leaders today are younger than previous generations...

Our images of the perfect leader, team, or organization are flawed, most notably when it comes to disagreement. Almost universally, we regard disagreement as bad, something to be avoided, severely limited, or at the extremes, punished. An affinity for order drives this view. Predictable processes, roles, and interactions, we are...

Leaders succeed through influencing people and outcomes. If you want to inspire followership, you need to lead authentically, curating the right team culture as well as implementing strategy and ensuring good governance. To create a culture of trust, a leader needs to be conscious of their leadership purpose, use courage...

A few days ago, I delivered a workshop (virtually) for a Vistage Chief Executive Group in Colorado Springs. Randy Welsch, the Vistage Chair who led the group, started the meeting with a short inclusion exercise. He broke everyone into small groups to answer four questions: Who was the best leader...

Influencers enjoy large audiences and a broad reach with the message they distribute. It appears obvious how they attained a million or more followers for some influencers while others are not so obvious. No influencer begins an influencer. How do they do it? Why do some rise to the top...