CEO Advisory

Are you ready for this? It seems like the most popular car in America isn't even American made. And neither is number 2 on the list! How did this happen? Who won the number 1 spot for the most popular car in America for the first half of 2020? Read...

Retail banks are in the business of gathering deposits and making loans. Through all of the changes the industry has undergone since the internet enabled new ways of executing these functions, the fundamental purpose – to act as trusted intermediaries facilitating the exchange of value between parties – endures. Across...

Under ordinary circumstances, staff engagement is important. During today’s extraordinary times, engagement has become mission-critical. Team members who feel engaged and connected with the fabric of their organizations tend to act as proxy corporate owners. They make decisions based on what’s right for all stakeholders — not just themselves or...

When we think about managers we think about men. However, when we think about leaders do we think about women? We must think about women because women are better leaders than men in several aspects. Most men talk about women empowerment and equality of women but in reality, a few...

COVID-19 has connected all humans across the world and brought them into one global platform. It showed their place on the planet and kept them grounded and humble. It did not differentiate between the rich and the poor. It created a borderless world. It increased empathy and compassion and elevated...

At Airbnb, our CEO and executive team went to great lengths to identify dilemmas before they occur as well as the best path forward—a much better idea than resolving a mess after the fact. For example, since 2018, we have had a rule that no one on the executive team...

Two realities have laid to rest the spurious notion that CEOs and others in the C-suite are different—superheroes immune from what afflicts lesser mortals. The ubiquitous nature of COIVD-19 and the loneliness epidemic sweeping our nation are proof positive that we all are vulnerable. All our merit badges and notable...

Authentic leadership has increasingly become one of the most dominant paradigms today and will be used by many companies around the globe in the next five years. Let us look at authentic leaders and determine their competencies aimed at answering the question of how executives can become better at what...

Here’s a powerful question I urge senior leaders to ask sales managers: What is our negotiation system? In other words: What is the process for negotiation that has been taught and trained to all your salespeople? If you get a clear answer, then rest assured you won’t be experiencing discounting...

Every leader encounters two types of decisions: decisions based on reliable information, and decisions based on highly uncertain assumptions. These scenarios represent the difference between walking across a well-lighted room, and stumbling through a jungle in the dark. I have studied entrepreneurial mindset for more than 20 years, including embedded...