Starting March 1, 2025, Clarice Au will step into the role of Chief Executive Officer (CEO) of Retail Hong Kong at AS Watson Group. In this capacity, she will be responsible for overseeing the company’s four major retail brands in Hong Kong: Watsons, PARKnSHOP, Fortress, and Watson’s Wine.
With a career at AS Watson spanning over two decades, Au has held key leadership positions across multiple divisions, including Fortress and the MoneyBack loyalty program. She has been instrumental in advancing the company’s digital transformation and strengthening customer engagement strategies.
Group CEO Dr. Malina Ngai highlighted Au’s leadership skills and industry expertise, noting her significant contributions to business growth and innovation. Au conveyed her dedication to enhancing customer experiences, harnessing digital technology, and fostering collaboration across the company’s network of over 500 offline and online stores.
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