These are the top 20 airlines around the world for 2020

Air New Zealand has been named the “Airline Of The Year For 2020,” according to AirlineRatings, the Australia-based aviation safety, and product rating agency. Unfortunately, Singapore Airlines could not retain its crown as the best airline, slipping a spot to No. 2 behind the Kiwi flag carrier.

The rest of the top five list comprised, in order of merit, All Nippon Airways (No. 3), Qantas (No. 4), and Cathay Pacific Airways (No. 3). The ranking considered 12 key criteria, including fleet age, environmental leadership, investment rating, passenger review, product offerings, profitability, safety, and motivation of its staff.

Rounding out the top ten were Emirates, Virgin Atlantic, EVA Air, Qatar Airways, and Virgin Australia.

Top 20 airlines for 2020

1. Air New Zealand
2. Singapore Airlines
3. All Nippon Airways
4. Qantas
5. Cathay Pacific Airways
6. Emirates
7. Virgin Atlantic
8. EVA Air
9. Qatar Airways
10. Virgin Australia
11. Lufthansa
12. Finnair
13. Japan Airlines
14. KLM
15. Korean Airlines
16. Hawaiian Airlines
17. British Airways
18. Alaska Airlines
19. Delta Air Lines
20. Etihad Airways

Here’s a round-up of the winners:

• Best premium economy – Air New Zealand
• First-class award – Singapore Airlines
• Best Catering – Qatar
• Best business class – Qatar
• Best domestic services – Qantas
• Best lounges – Qantas
• Best economy – Virgin Australia
• Best cabin crew – Virgin Australia
• Best inflight entertainment – Emirates
• Best long-haul Middle East – Emirates
• Most improved airline – Cebu Pacific
• Best ultra-low-cost airline – VietJetAir
• Excellence in long haul travel – Delta Airlines (Americas), Lufthansa (Europe), Emirates (Middle East), Cathay Pacific (Asia)
• Best low-cost airline – JetBlue (Americas), Wizz (Europe) and AirAsia / AirAsia X (Asia/Pacific) and Air Arabia (Middle-East / Africa)

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