Onboarding customers, ensuring their success, and driving long-term satisfaction are mission critical in the world of cloud-based software solutions. For us, that means ensuring all of our customer-facing roles understand our customers’ definitions of success. From the moment we onboard and welcome a new customer – from implementation through to...

The mobile payment industry has grown exponentially over the past few years opening an entirely new market to companies and businesses across the world. Leading companies have entered what is known as the “mobile payments battleground,” fighting to be the preferred technology in the mCommerce space. With all of the...

Marketers haven’t always had the best reputation. When many of us think of them, our minds fly to a skeezy looking man at a used car dealership trying with almost any means necessary to sell the ugliest thing there - for twice what it’s worth. Typically their falsified charms outweigh...

Are you in the market for an enterprise search platform? It’s a necessity for companies of all sizes these days. However, that doesn’t mean any option will do. Instead, you should carefully shop around to find a program that contains the following five key factors. Otherwise, you’ll eventually run into...

Tom Steyn a senior executive has been getting in and out of airports in his hi-flying 15 year career and had gathered thousands of frequent flyer miles from his favourite Airlines. With the disruption of the airline industry by Low Cost Carriers (LCCs) providing ease of access to different city...

Working hard at your workplace is something that is expected of you as you are getting paid for it. Sitting idle when you have a deadline to meet is definitely not the way to go about your work. If you have employees that are always sitting idle and not working,...

Emerging markets such as Argentina, Egypt and Pakistan are often overlooked in the international business landscape, despite the extensive entrepreneurism and professional talent on all corners of the globe. These markets have recently seen a rise in job prospects through freelancing, which offers earning potential that would have otherwise not...

Before thinking about opening another physical branch, consider the idea of putting up an online store first. Having an online retail store reduces the cost of expensive inventory and storage of products inside a traditional shop. Customers can also easily access them anywhere and anytime they want using their mobile...

Yet again, Massachusetts Institute of Technology (MIT) Review recently published its list of the world’s 25 smartest (and most successful) companies for 2015. What does smart mean? There was no surprise seeing Elon Musk’s Tesla Motors, maker of electric cars and batteries for industries and households, is the world's smartest...