Clean sheets on a hotel bed are a contract between guests and management. Even the slightest stain on the corner of a duvet sounds alarm bells in visitors’ minds and leaves them thinking, “Someone was here before me.” Yet it’s for this exact reason that so many top hotels choose white...

Disruption has become almost routine in today’s marketplace, and this almost constant state of transition is a challenge for many organizations. You must now be able to quickly respond to market demands in order to compete, which requires agility. However, trying to be agile in an established, non-agile organization is...

Energy and climate experts the world over agree: Africa has a unique opportunity to develop and capitalize on renewable energy sources. According to the International Renewable Energy Agency’s report, Africa 2030, energy needs in Africa will double by 2030. This is driven largely by economic development growth and changing lifestyles...

For those following the 2016 American Presidential Campaign, it’s been like a daily trip to a cross between an amusement park and a horror movie. One minute, the candidates take the electorate on a speeding rollercoaster with huge dips and sweeping turns; the next, they are leading voters through a...

As a CEO, you already know the power of doing business in the world today... but do you know the opportunity that lies within the world of blogging? If not, this article is definitely for you! Blogging first started many years ago and it's changed a lot over the past...

Customer experience or "CX" is not just a buzzword, it's an approach that can win new customers, slash churn and turn customers into evangelists.  If your company isn't utilizing the customer experience perspective, you're leaving profits on the table. In a nutshell, companies that adopt the customer experience perspective look...

The oil price slump has affected one way or another the economic growth of many countries, most especially the oil-producing ones. Coupled with the confluence of other factors, it has resulted in uncertainties and belt-tightening measures among key industries linked to oil production. The scene is no different in Brazil,...

UK recruitment industry is at its most competitive level. More candidates than ever are finding employment with the help of recruitment agents. As a result, newer strategies and efforts are being explored to improve the communication between candidates and recruiters. To improve communication, we need to find out; how candidates...

Tech culture has perpetuated the myth that data science is a sort of magic; something that only those with exceptional math skills, deep technical know-how, and industry knowledge can understand or act on. While it’s true that math skills and technical knowledge are required to effectively extract insights from data,...