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Education and CareerStats Gate

Phone Etiquette Mistakes That Drive Customers Away

You think that a phone answering etiquette is simple and you can't practically make any mistake. Several answering errors can drive your customers away from you. You need to optimize your customer service so that it only affects your development in a positive way. Phone customer service builds up trust....
CEO Advisory

How Inclusion Fuels Business

It may not be immediately obvious what the business case is for shifting toward inclusion, but the market opportunity is exponential. Consider the objects and tools around you: the adjustable chair at your desk, reading glasses, the touchscreen on your mobile device, your computer keyboard, email, flexible straws. All of...
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