It’s an intoxicating idea, right? To be an author. To have the ideas and stories in your head printed on the page for infamy. To dream of yourself receiving those accolades like NY Times Best Seller or a Pulitzer perhaps.  Then there is the reality of writing a book. Many...

Do we really need to check whether we 'allow' voice in our teams?  But I’m calling it.  I’m challenged by the number of middle leaders and team members who share that their senior leaders don’t ‘allow' voice. Do you allow, invite, enable and enact voice? Projects, initiatives, working as a...

Leadership and growth are terms often interchanged.  A good leader delivers growth, and growth occurs through good leadership.  Whether it is measured by sales, new customer acquisitions, improved net promoter scores or the value of acquisitions, growth is a critical measure of success for leaders and organisations.   Growth also gives...

Traditional hierarchical structures aren’t cutting it in most companies, which is why flat organization is becoming more popular in the business world. With a flat organizational structure focused on human-centric leadership, you can prioritize adaptability, empowerment, and open communication within your team. As a result, you’ll reap a number of...

No tutorial or guidebook exists that will teach one how to successfully create a million-dollar firm. In the age of eBooks and digital libraries, authors have molded their stories into inspirational guides on how to build, create, and manage the “next big thing.”  Dr. Jay Feldman did not follow a...

Good customer experience is essential for helping your business stand up against the competition, hold on to customers, and retain talent. Sometimes, small changes like folding AI into your processes can offer the workflow and business optimization you need. Below are three ways AI-powered software and systems can help you...

A lot has been said about psychological safety for companies. Google discovered in a two-year study that it was the most important element their high performing teams had in common (Rozovsky, 2015). Many scientists and practitioners have studied the concept and ways to build this in teams for the last...

The ‘great resignation’ was one of 2021’s top stories, with nearly 33 million people leaving their positions between April 2021 and January this year. That’s over a fifth of the total US workforce.  Pundits raced to explain why bosses were the problem. Corporate brow wrinkling and angst ensued. Workplace culture...

Grammarly/Harris Poll released a study recently called The State of Business Communication. To examine what’s getting in the way of collaboration, productivity, and output in the hybrid work era, the research team surveyed 251 business leaders and 1001 knowledge workers employed full-time by companies with at least 150 employees. Among...