Making decisions is something we have to deal with on a daily basis in every situation. The decision-making process becomes more complicated when we have a variety of options to choose from. There is also the possibility that our irrational human trait is influenced by the way an information is...

Every year, the world’s prominent English-language dictionaries add anywhere from a few hundred to 1,000 “neologisms”—newly coined words or phrases—to their pages. For Merriam-Webster and Oxford, it’s an exhaustive process that can involve tracking words from sometimes obscure uses into the mass-market national, and even global, lexicon.  These arrivals can...

Professionalism is open to interpretation — to an extent. After all, more than a few industries abide by different norms. For instance, you might see tattoos and dyed hair in creative spaces, but not in a sector like law or healthcare. Professionalism at work depends on your industry, your company's...

Quiet quitting has impacted employers in recent years as employees challenge the inequalities and inadequacies of workplaces worldwide. Climate quitting is another movement with similar inspirations, catalyzed by growing awareness of the climate crisis and a global need to make sweeping and immediate societal changes. If employers don’t address these...

The ultimate measure of the man is not where he stands in the moments of comfort, but where he stands at times of challenge and controversy. --- Dr. Martin Luther King, Jr. Most leaders would prefer to learn new skills or gain additional insight into their strengths and weaknesses by taking a...

What is exciting for the CEOs?  The tourism and hospitality industry has been dynamic. We have witnessed changes from local taverns, serais, and animal-powered carts to Boeings, self-propelled aircraft, and luxurious new hotels, appearing to be a city. This has been possible with the young and enriched minds working tirelessly...

He was ten and terminally ill. But he had a Steinway smile and an invitational attitude. His malady had left him totally blind.   "You should meet this kid," the CEO of the hospital announced as we were making hospital rounds in preparation for my keynote to the staff. She quietly...

Building a true multigenerational family legacy demands more than just handing down business responsibilities from one generation to the next. Rather, it involves working side-by-side in an effort toward collective development, regardless of age or stage of involvement in the enterprise.   Collective ownership development is critical for many reasons. First, preserving family...

As we head into 2023, many business leaders resemble fatigued soldiers returning from years of battles. From lockdowns, the great resignation, remote working, supply chain breakdown, and now increasing inflation driven by overheated economies and global instability – it has been exhausting. It is already clear that 2023 is not...