Running a business in the beauty industry can be challenging because customers come with many expectations. The ads they see on TV and the hope that they can improve their appearance make them come to the institutes with too high expectations. The spas try to come up with what clients...

Every workplace has them. Some more than others. Often we work with them, sometimes for them. Idiots can be anywhere and everywhere. They are not restricted to a sector of the work force, parts of society or particular suburbs. To para-phrase child actor Haley Joel Osment from the 1999 movie...

The world is increasingly data-driven. Large and small companies use data to make decisions regarding all sectors. Although most companies have access to several types of data, these are effective only if companies have the ability to understand and explain what they mean. Data and information constitute two of the...

In the current age of technology, every company is forced to adapt to digital changes to remain competitive. Putting in place the appropriate plans and methods can be extremely difficult as digital trends continue to change rapidly. As a result, an established framework that helps guide a company through this...

Interoperability is not the most well-known asset in business, but it’s critical for success today. By making your business more interoperable, you make everything more connected. With greater interoperability, you can provide increased transparency to stakeholders, better collaboration between employees, and consistent customer experiences.  The world may be more connected...

Last week, I spoke at an event sponsored by REX Roundtables for Executives on the roof of Petco Park – home to the San Diego Padres. Since the audience members are leaders in the health and fitness industry, the sports venue was a fitting place to talk about the difference...

“Go hard or go home” is what many companies and individuals think is the recipe for financial success. We have heard this so many times, seen it in movies, and read it in success stories—it is ingrained into our thinking. In his influential book from 2005, “The World Is Flat,”...

From preventing natural disasters to improving supply chain efficiency and tracking automated teller machines, many Global Positioning System (GPS) oriented applications have been adding enormous value in our world. You are currently living a safer and more convenient life due to GPS. Without GPS, it will be challenging for you to make...

Managers are responsible for the present. Leaders are responsible for the future. This simple definition draws a line between one who manages certainty and one who leads into uncertainty.  This core difference may sound simple, yet, many leaders are afraid of the future. This fear blocks leadership qualities in many...