Just as you need a blueprint to build a house, you need plans to define the structure of your organization from the ground up. So how do you create a business process blueprint, and how do you integrate it into your organization’s culture? Try these three strategies. Everyone’s jumped into something...

Staving off workforce attrition requires, among other things, continuous learning and development for employees. Workers are looking for development on the job, and workplaces that prioritize enhancing team members' knowledge enjoy 15% boosts in employee engagement. Below are strategies leaders need to know for sidestepping the Great Resignation onslaught through...

Up ahead is the proverbial road to business success.  It’s a narrow road, flanked by a constantly changing landscape. There are potholes, steep drop-offs at the edge, and sharp turns that hide what’s coming next.  Luckily, you’re on a bus.  It’s a big bus, with everyone on your team seated...

Too often than not many of us neglect the importance of creating the space and time to reflect on what we have learnt, where we want to go next and what new boundaries, we need to create to achieve this.  Being halfway through the year and with so much going...

Consumer overwhelm and distraction has seriously impacted shopping patterns and businesses around the globe. But consumers remember the brand experience, which makes it important for retailers to pay attention to the entire experience they create. As technology continues to be introduced for convenience purchasing, it’s important for retailers to adapt...

Many leaders avoid tough conversations.  As a result they contribute to mediocrity, and perpetuate an unsatisfactory status quo. They leave other people unaware of the problems and challenges that are theirs to solve and make progress with.  My work has focused on revealing the differences between more extraordinary leaders, and...

Are you facing frustrations? Don't limit your thinking: Treat these industry headaches as opportunities for innovation. Below are 3 steps for transforming problems into lasting solutions. Avoidance is probably the most natural reaction to problems. When dealing with a frustrating experience, it’s only logical to make efforts to avoid that...

Creating Purpose, Meaning and Impact for the Next Generation: In July 2019, a remarkable event occurred that went largely unnoticed.  That particular month was when demographers believe the United States had more members of the Millennial generation than the Baby Boomer generation.  While the number of Millennials will stay fairly static...

Time is up for the irreproachable leader whose very presence can cause waves of terror among employees. So too is it up for the stoic, detached, and unflappable leader whose inability to be seen as anything but in control creates tense and inauthentic interactions.  What we need today are leaders...