archiveChief Process Officer Insider

My favorite get-to-know-you question is ‘what does connection mean to you?’. While everyone has a different answer, there are common themes.  ‘Connection is a two-way relationship between people.’ ‘Connection is a willingness or a shared agreement to be vulnerable.’ ‘Connection is not about what you’re doing, it’s about who you...

Which qualities have made Seaquake Co-founder and CEO Andrew Katz successful as a C-suite executive, innovator, and cutting-edge entrepreneur? According to Katz, his sustained and remarkable success over the years has been due to three key factors: An unrelenting drive. The ability to adapt and pivot at a moment’s notice....

Siena in Italy is a city of art and certainly a city of good food. It is also a city of horse racing and the most impressive medieval city in Europe. It is a unique city with many ''faces.'' It is located on the Tuscan hills and still retains its...

As a communication specialist, I’m often asked about the difference between persuasion and manipulation. It’s an important question that I’ve been responding to and refining my thinking for decades. Whilst some will say, it’s just semantics, I personally agree that it’s important to understand the difference and be clear about...

Tough clients are just as likely as terrible bosses to send employees packing. So what can you do to ward off the negativity that comes from nasty clients? Try these techniques to build a cadre of clients who are a pleasure to work with and for. Move over, mediocre managers. Today,...

Fully 62% of business leaders say their companies need to do more to protect data, according to KPMG. Surveys show more consumers are worried about unlawful data sharing, such as through online advertising, than data breaches.   In our work with nearly 100 clients representing 75,000 websites, there are three common...

Everyone possesses a unique set of skills; the problem is that for some, discovering these skills can take a long time. You may think you have a gift for writing but subsequently discover that no one cares about what you have to say. People who think they aren't excellent at...

This week Dattoli Cancer Center & Brachytherapy Research Institute became the first independent physician practice in the U.S. to offer men with advanced metastatic prostate cancer an injectable isotope of radium, marketed by Bayer as Xofigo® (zoh-fee-go).  This new pharmaceutical was recently FDA approved for use in men with castration-resistant...

A New Ownership Tool for an Evolving Marketplace: The past twenty years has seen a slow but steady shift in how businesses organize and operate, with an increasing number looking beyond the short term goal of simply maximizing financial profits for shareholders.  From an organizational standpoint, more and more companies are...

Whether you're a startup business owner or a senior executive at a large and established corporation, you probably know how complex it is to reach and retain business success. Aside from business plans, marketing strategies, operational processes, and business technology, one thing that remains volatile and requires a lot of...