archiveChief Process Officer Insider

Google has announced the expansion of its AI-powered tool, Google Product Studio, to an additional 15 countries. This tool, which launched in May 2023, is integrated into Merchant Center Next, Google's revamped platform for managing product listings. Designed to help small and medium-sized businesses (SMBs) and retailers enhance their product...

PwC’s latest annual global CEO survey reveals that 81% of African CEOs implemented significant changes to their business models in 2023, surpassing the global average of 76%. This trend underscores a proactive approach to navigating an increasingly complex global business environment. PwC observed that the challenges and opportunities faced by...

Carl Medearis is an accomplished real estate developer and investor renowned for his visionary approach to transforming landscapes across Colorado. With a career spanning several decades, Carl has made a significant impact on the real estate industry by focusing on sustainable and community-centric developments. He holds degrees in History and...

For decades, I’ve had the honor of helping companies like Starbucks, Mercedes-Benz, Zappos, Airbnb, and The Ritz-Carlton elevate their customer experience. I’ve seen firsthand how businesses succeed by creating unforgettable customer journeys, securing repeat business, and generating referrals through meaningful interactions. I’m proud of my work, the relationships I’ve enjoyed,...

Teton County has maintained its position as the wealthiest county in the United States for two decades, with per capita incomes reaching a record $471,751 in 2023. This figure puts the average household income in Jackson Hole—a region with approximately 2.4 people per household—at an astonishing $1.13 million, far outpacing...

BlackRock, the world’s largest asset manager, has struck a transformative $12 billion deal to acquire HPS Investment Partners, solidifying its foothold in the rapidly expanding private credit sector. This acquisition reflects a strategic push to capture a larger share of a market traditionally dominated by banks but now increasingly shaped...

In 2021, amidst one of the most disruptive periods of modern history, I sold Back In Motion—Australia’s leading physiotherapy business—for a record price of over $100 million. It was a journey that began with a $300 order for supplies and a small space rented with nothing more than hope and...

BT Group has revealed that Marc Allera will step down as CEO of its Consumer division, with Claire Gillies set to take over as CEO-Designate and join the company’s Executive Committee on December 10, 2024. This announcement signals the start of a structured transition period, during which Allera will collaborate...

On November 27, KB Financial Group announced that its Affiliate Representative Director Candidate Recommendation Committee (Selection Committee) had convened and selected Lee Hwan-Joo, CEO of KB Life Insurance, as the next CEO of KB Kookmin Bank. Lee’s appointment highlights his extensive leadership experience across various roles within the group. His...

Celia Tombalakian is a seasoned executive with a track record of driving transformation and growth in the beauty and consumer goods industries. With experience spanning global marketing leadership, product innovation, and strategic integration, Celia’s focus has always been on blending creativity with data-driven decision making. Most recently, as Global Vice...