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archiveChief People Officer Insider

Special Reports

Amazon’s new retail business model: customers win, competitors lose, and sellers pay to play

Retail is, conceptually, pretty simple. A retailer buys in stock, marks it up, and sells it to a customer. When executed well, the retailer makes money – enough to pay for business operations, a profit, and the items that didn’t sell. That model goes back at least 3,000 years, and...
CEO Insider

Why Your Company Could Be at a Major CRM Crossroads

For many organizations, it’s worth considering shelving that prepackaged CRM product in favor of a purpose-built solution. For better and sometimes for worse, the pandemic has provided companies across the business landscape with a technology reality check, followed in many cases by a realization that the generic, one-size-fits-all software on...
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