archiveChief Innovation Officer Insider

As a working musician, working a full-time day gig in Los Angeles, I understand having to ‘do what you gotta do’ to make ends meet. Given we are experiencing a cost-of-living crisis in the US and people are seriously worried about paying for sky-high energy bills this winter, the idea...

Don’t look a gift-horse in the mouth.   How has that phenomenally dumb concept endured since John Heywood uttered those thoughtless words in 1546!  Well, don’t look a gift-horse in the mouth unless you want a very large, feed-guzzling-aged- pet. And likely good sized veterinarian bills.   More elsewhere for you city-folks,...

Managing a small island is a big job, as Shelton J. Haynes knows. The Roosevelt Island Operating Corporation’s president and chief executive officer manages the day-to-day functions of Roosevelt Island, New York, a sliver of green in Manhattan’s East River, 2 miles long and home to around 12,000 residents.  The...

'Tis the season for reflection – a time to learn, grow and appreciate all that's good in this one precious life of ours. As I look back on the past year, it's easy to point out where I could have done more, how I could have done better, or whether...

While it may seem unusual for a college student to hold degrees in both science and business, it is exactly what Michael Van Eaton had planned for in his professional career. He holds a Bachelor's in Material Science Engineering, a Bachelor's in Chemistry, and a Master's Degree in Business Administration....

Here’s a question: where do you speak about strategy issues when you don’t know exactly what it is you want to say?  Certainly not in the board room or at a company presentation. Probably not even in front of your senior leadership team or even in a one-to-one meeting with...

According to an October 2022 Zippia study, 26% of U.S. employees work remotely, and remote jobs make up 15% of all work opportunities. It also mentions that sales are one of the top industries for remote workers. As a sales manager or company owner, embracing the remote selling trend is...

Among the revelations of research into causes of the Great Resignation are that employees don’t feel like they get paid enough, don’t feel like they’re given opportunities to grow, and don’t feel like they’re respected for their work. In short, they don’t feel like their employers value them. The result:...

We could all use a confidence boost these days – especially with how fast life is moving around us. Think about the last compliment you got from a friend, colleague or even from the boss. How did it feel? Great, right?  That’s exactly how I feel every time I connect...

Listen to your B2B customers and you’ll hear something amazing: the keys to your true competitive advantages. That’s the power that comes from a type of deep qualitative research called Voice of Customer (VOC).  Often used to undercover early warning signs of customer dissatisfaction, we find VOC research can be...