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Business Process Management (BPM) is the practice of modeling, analyzing, and optimizing end-to-end business processes in order to achieve your strategic business goals, such as improving customer interactions. While BPM is a methodology to better understand end-to-end business processes, business process automation can be used to continuously validate and improve...

QUESTION- What is the value of 1 hour of your time? Today, we are covering a topic that I feel sometimes gets overlooked by most CEO’s and entrepreneurs. Not because it isn’t important, but because we get caught up in the shtuff that makes up our businesses or our job...

Economic indicators are showing signs that the risk of recession is high. While chances are good that it won’t be prolonged, businesses still need to prepare for a deeper economic downturn. Technology can often put a business in a much better position to respond to the changing dynamics in today’s...

Human beings are fascinating, even in their natural imperfection. The awareness of this limitation allows a person to seek continuous improvements, both on a human level and at work. Moreover, despite various personal flaws, there are some common to all, which are inherent in our nature. One of these can...

Want to write your first book? Lots of us do. However, it’s not a simple process of pen and paper. A good amount of strategy and thought goes into the process, and Vincent Barletta knows better than most. As both a published author as well as a professor of literature,...

Patient experience is paramount for a medical business to retain existing patients and grow through first-person testimonials. Positive experiences shared on social media networks and online review platforms. While the in-office visit was once the central point of contact and the focus of patient-centered efforts, it quickly became a component....

CEOs and senior managers are more concerned than ever with increased turnover and a lack of engagement. One important way of ensuring that your organisation doesn’t lose staff is supporting new managers to succeed in managing their teams well. There are four key areas that new managers often make mistakes...

Every time I make use of Google’s speech recognition feature, I am left wondering, at least for a brief moment, how incredible it is. There is no other adjective to describe it; it is unbelievably real and that makes Artificial Intelligence (AI) so intriguing. AI makes a promising stake in...

There's a whole world of corporate events that take place every year, with some taking place right now!  Defined as being 'any form of event, hospitality or social activity organised or funded by a business entity', corporate events can take on many different forms, including conferences, seminars, trade shows, product...

The internet has been the defining agent of change for this generation. When web services became widely available in the early ‘90s, communities flocked to the connectivity it had to offer. In the time of Web 1.0, everything was text-based HTML. Comprehensive search engines and directories hadn’t been built yet....