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archiveBusiness Leaders Insider

Rick Brandon
CEO Journal

Mutual Benefit Conflict Resolution

Blending direct, yet fair Assertive Speaking skills with empathic, Active Listening helps us in many work and personal conversations, especially when facing an impasse while forging agreements with others.   The “G.A.I.N.” Agenda for Gaining Commitments Let’s pretend you’ve effectively tried to forge agreement from someone about a needed task. You’ve...
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