CEO Insights

Thought leadership content grows ever more abundant, but so little of it proves valuable to readers. To distinguish yourself as an expert in your industry, you need to share unique expertise that can advance your industry or sector into the future. To build up your thought leadership authority in your space,...

When we talk about how people work in partnership with someone else it often refers to a type of relationship where two or more people are working together and cooperating towards a common goal. Or, partnership can simply mean a legal definition of a business where people share the profits...

Corporate governance and proxy issues are just newsworthy.  That’s why the popular media obsession with Elon Musk’s campaign against Twitter is as fascinating as the takeover battle itself .  The high-level, back and forth between Musk and the Twitter board brought daily shocks and counter moves, enough to even distract...

How can organisations create a great culture, build connection and camaraderie when we aren’t always working within the same four walls anymore?  This was the question posed to Darren Murph, Head of Remote at GitLab at Inventium’s recent Workplaces of the Future virtual event. His answer did not disappoint.  Murph...

Customer experience is a top priority in today’s hyper-competitive digital economy. Companies are looking far and wide for disruptive technology providers and partners to better communicate with their customers and elevate their contact centers. Yet the contact center industry remains fragmented. The 10 or so multibillion-dollar players represent only 30%...

Corporate America is at an inflection point as we watch the greatest reshuffling of workforce assumptions since World War II. The women who were part of the wartime economy refused to go back to their pre-war roles after V-Day. Just as women helped accelerate the economic boom of the 1950s,...

Have you ever wondered, “When should I sell my business?” Business owners often peg the timing of their exit to some milestone in their life or the life of the business itself. Perhaps their goal is to sell the business when they reach retirement age (whatever age that may be),...

B2B Companies Are Facing Down A Collapse of Value In Sales. The way sellers and buyers interact today is causing big problems for B2B sales organizations. Prospects keep sales teams at arm’s length until very late in the buying journey. They form large committees, then ask you and your competitors for...

There were many occasions during my career that I mused “leadership is lonely”. This was triggered by the responsibility of setting the decisions we must make as leaders and the related pressure of cascading the clarity of direction and establishing the unity of purpose to embed those decisions. I recall...

What I learned about taming negative emotions after a cycling accident changed my life. When life is suddenly disrupted, or we feel threatened, hurt, or pressured it triggers negative emotions to kick in – like despair, self-doubt, and fear. This can cause malaise, lamentation and lethargy. Imagine if we could...