CEO Insider

It’s tragically common for people in organizations to be promoted up the hierarchy to their “level of incompetence,” a concept in management known as the Peter Principle. They are promoted because they did well in their previous job, not based on their potential to meet the needs of the new...

During my company’s first six years, my only exposure to culture was a boring session on the subject at a minor conference. To me, culture seemed like so much marketing fluff. I didn’t see the point—my people and I were all grown adults, after all. I thought we were mature...

As more people are getting vaccinated and fewer COVID-19 cases are being reported, things seem to be getting back to normal. I can see the eyes of CEOs and business owners light up when discussing the number of businesses reopening, workers finding jobs and shoppers visiting stores in person. Even...

The pandemic recovery is finally in full swing. But the huge increase in online shopping over the past 18 months coupled with ongoing supply chain disruptions across multiple industries means that many businesses aren’t yet in full control of their destiny. As someone on the frontlines of the retail and...

In a rebound from the pandemic and fuelled by enormous government stimulus and stored up consumer spending power, companies are hungry for opportunities to invest and grow internationally. For US firms, the world can look like a challenging place. Whatever it may feel like to those based there, the US...

Talented executives are hunting for new opportunities to share their skills and are willing to shift to new companies. But not every applicant who responds to your recruitment strategies will be your company's perfect match. You might need to update your hiring practices to attract and hire a long-term fit...

Innovation ecosystems extend beyond startups to research and expert networks, which provide a great pipeline for futuristic and disruptive startups. Some examples include Vanderbilt University in Nashville, Ohio University, and Oregon State University, all of which support everything from technology development and commercialization to sustainability and entrepreneurship. Of course, the expected players are taking part as...

It’s easy to assume we know what they want due to a dangerous judgment error termed the false consensus effect. This problematic mental blindspot causes us to perceive others who we feel to be in our team as sharing our beliefs. That’s often not the case. The false consensus effect...

With the normal pressures of work compounded by the pandemic, stress and burnout are proliferating in the business world.  Even before Covid-19, stress and burnout were ravaging the health of Americans. The number of hours worked is said by the non-profit American Institute of Stress to be the main source...

Until recently, logistics and supply chain management were professions that happened quietly, behind the scenes. The Covid-19 pandemic highlighted just how crucial these disciplines are to the smooth running of commerce and healthcare. When we picture supply chain management and logistics professionals, we probably picture a somewhat skewed view of...