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CEO Agenda

CEO Agenda

How Can Managers Train Staff On Good Customer Service?

Have you ever stopped doing business with a brand because of poor service? If so, you’re not alone. An impressive 41 percent of consumers have abandoned a company due to a bad experience, and American brands have lost as much as $756bn in sales as a result of buyers going...
CEO Agenda

Content Is King The User Is Queen

The fact that content marketing and an overall digital strategy is essential to your success online is no longer a point anyone will argue. But often the way we present content is all wrong. We are concerned with search engines and SEO, but we have to keep some things in...
CEO Agenda

Three Reasons CEOs Don’t Become Thought Leaders

Many CEOs, forever looking to drive growth, curiously overlook one growth driver that is increasingly powerful: thought leadership. Research from Edelman revealed that 64% of B2B CXOs vet organizations through their thought leadership – and for 48% it has directly led to awarding business. This is particularly important in professional...
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