CEO Advisory

When we ask leaders what they consider to be their biggest strengths, they usually declare a mix of drive, or focus, or creativity. Sometimes they proclaim solutions-orientation, strategic-focus, or risk-taking. You know, the usual suspects. You are likely agreeing with most of these attributes and sentiments as you are reading...

As we all know, the ways we work today have evolved drastically thanks to changes in our digital landscape and the ripple effect of the global health crisis. Despite it all, international business travel is still necessary to build rapport, strengthen relationships, and provide accountability for leaders in all industries. Since...

Jakob Wissel is well known for being a young and successful professional who has evidenced success in the sales field. Throughout his career, he has continued to be one of the top salesmen everywhere he has worked, including Florida Mobile Glass, where he was eventually promoted to sales manager. No...

CEOs are under a lot of pressure to keep everything moving in a positive direction during times of economic upheaval. How can business leaders strike the appropriate balance between staying the course and making the necessary adjustments when consumer spending slows? Here are several time-tested strategies in which to focus...

The internet has been the defining agent of change for this generation. When web services became widely available in the early ‘90s, communities flocked to the connectivity it had to offer. In the time of Web 1.0, everything was text-based HTML. Comprehensive search engines and directories hadn’t been built yet....

Fear and failure are two of the biggest obstacles we face in life. They can prevent us from achieving our goals and fulfilling our potential. It’s natural to feel fear and failure when starting something new. Whether it’s a new job, side hustle, relationship, or workout routine—the beginning is always...

We all know the importance of image and why it matters. We live in a time where corporate offices are less common and often comprised of dining tables, bedrooms, or the kitchen bench. Your brand and company image are being represented regularly through the lens of a zoom call.   However,...

How to meet the trends of quiet quitting and the great resignation? Unless you are living under a rock, you have probably read about the trends of quiet quitting and the great resignation. As someone who has been a traditional corporate employee before the pandemic, a self-employed consultant, a remote...

These days, companies are rushing to push more of their customer contacts to digital channels. That’s because the benefit of embedding digital support tools, such as SMS, chat and assisted AI, into the overall customer experience (CX) is clear. These tools help companies boost customer satisfaction by giving agents the...

Over the last decade, there has been a sharp increase in the expectation for leaders to use data to guide their decision making. Data is a useful resource in our organisations because it helps us understand how we are performing, where things are going well, and where we should focus...