Business Traveller

These are the top 20 airlines around the world for 2020

Air New Zealand

Air New Zealand has been named the “Airline Of The Year For 2020,” according to AirlineRatings, the Australia-based aviation safety, and product rating agency. Unfortunately, Singapore Airlines could not retain its crown as the best airline, slipping a spot to No. 2 behind the Kiwi flag carrier.

The rest of the top five list comprised, in order of merit, All Nippon Airways (No. 3), Qantas (No. 4), and Cathay Pacific Airways (No. 3). The ranking considered 12 key criteria, including fleet age, environmental leadership, investment rating, passenger review, product offerings, profitability, safety, and motivation of its staff.

Rounding out the top ten were Emirates, Virgin Atlantic, EVA Air, Qatar Airways, and Virgin Australia.

Top 20 airlines for 2020

  1. Air New Zealand
  2. Singapore Airlines
  3. All Nippon Airways
  4. Qantas
  5. Cathay Pacific Airways
  6. Emirates
  7. Virgin Atlantic
  8. EVA Air
  9. Qatar Airways
  10. Virgin Australia
  11. Lufthansa
  12. Finnair
  13. Japan Airlines
  14. KLM
  15. Korean Airlines
  16. Hawaiian Airlines
  17. British Airways
  18. Alaska Airlines
  19. Delta Air Lines
  20. Etihad Airways

Here’s a round-up of the winners:

  • Best premium economy – Air New Zealand
  • First-class award – Singapore Airlines
  • Best Catering – Qatar
  • Best business class – Qatar
  • Best domestic services – Qantas
  • Best lounges – Qantas
  • Best economy – Virgin Australia
  • Best cabin crew – Virgin Australia
  • Best inflight entertainment – Emirates
  • Best long-haul Middle East – Emirates
  • Most improved airline – Cebu Pacific
  • Best ultra-low-cost airline – VietJetAir
  • Excellence in long haul travel – Delta Airlines (Americas), Lufthansa (Europe), Emirates (Middle East), Cathay Pacific (Asia)
  • Best low-cost airline – JetBlue (Americas), Wizz (Europe) and AirAsia / AirAsia X (Asia/Pacific) and Air Arabia (Middle-East / Africa)

Have you read?

Countries With The Best Quality of Life.
Most Startup Friendly Countries.
Global Passport Ranking.
100 Most Successful Unicorns.
GDP Rankings Of The World’s Largest Economies.

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Emma London
Emma London is a columnist and member of the ​CEOWORLD magazine editorial board. She's one of the magazine's founding editors and leads global newsroom coverage and management. Having lived in five different countries — the United States, Canada, Australia, Spain, and the United Kingdom - Emma is obsessed with how tech empowers people from all walks of life. She is fluent in Spanish.
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