CEO Opinions

In today's fast-paced world, businesses face constant challenges. To stay ahead, they must be willing to change. But not just any change — transformational change. This kind of change goes deep, altering the very core of how a company operates. It's not easy, but with the right strategies, it's possible....

In Love and Profit, James Autry acknowledges that love is seldom associated with leadership, but… Good management is largely a matter of love, or if you are uncomfortable with that word, call it caring because proper management involves caring for people, not manipulating them.  Peter Senge, M.I.T. professor and author...

Imagine you’re on hold for some assistance. Your only lifeline is a robotic voice stating, ‘Your call is important to us, please hold’. You finally connect, only to realise you’re speaking to a perfectly balanced and precise AI-generated voice, reciting the menu options in a monotone, mechanical voice. It doesn’t...

Mitsuko Tottori's appointment as the first female president and chief executive officer of Japan Airlines (JAL) marks a historic milestone, underscoring her exceptional journey from a flight attendant to the pinnacle of corporate leadership. In an interview at the airline's Tokyo headquarters, Tottori reflects on her remarkable ascent and advocates...

This article explores the pivotal role of technology and creativity in creating personalized narratives, utilizing advancements like AI, NFC, AR, and VR to deepen consumer connections. It will also discuss metrics marketers can use to measure engagement and what is ahead. Business and marketing are changing fast. Consumer expectations are...

As a leader, rising to the challenge of meeting the ‘people’ demands of a business is tricky, even during normal times. And not many would call the past few years normal. We’re seeing an increase in employees who are ultrasensitive in the workplace. Post-pandemic issues are a big factor behind...

When it comes to organizing traffic flow, there are two different systems. One is the traditional traffic light, which tells people when to stop and go; it needs energy and electricity, and it sometimes requires a long wait at a red light, even when there’s no traffic at all. Operating...

Ron DeSantis may have dropped out of the presidential race, but the crusade he and his fellow conservatives are on against all things related to diversity, equity and inclusion (DE&I) shows little sign of waning. Last year saw Republican attorney generals in 21 states warning money managers about “pushing political goals,” and...

This is a year when organizations are on the line and smart leadership is crucial. Market shifts are happening faster than ever. Entrepreneurs are struggling to gain traction in a crowded arena. That great new product? Glitches in your operations could tank the best idea you ever had. Workplaces are...

In an uncertain world, a leader’s most valuable asset is the capacity to face each day with awareness, clarity, and the courage to do the right thing. As a leader, what do you bring to the people you lead? This is a question I often ask senior leaders. Rarely does anyone...