Stats Gate

Social media is one of the most important marketing efforts out there, and even CEOs should be engaging. Unfortunately, less than half see the importance of a strong social presence. According to a report from CEO.com and DOMO, 60 percent of CEOs don’t have a social media account in their...

Q: What inspired you to start Olivela? Stacey Boyd: The idea for Olivela came to me almost two years ago, when I flew to Kenya and Rwanda to celebrate what is known there as Malala Day, the birthday of 2014 Nobel laureate Malala Yousafzai, now 20 and studying at Oxford....

Access to clean water is necessary for communities to live and thrive, but even in this day and age there are water pollution issues at alarmingly high levels, issues that lead to an estimated 30,000 deaths per week caused by unsanitary water. While in the U.S. and in other developed...

Almost seven-in-ten British citizen without work do not receive unemployment benefits, according to data from OECD Employment Outlook 2018.  Finland, Belgium, and France are at the higher end of the scale with 63.7%, 60% and 42% respectively, while in the United States, the share is just 12.4% while in Italy,...

Iceland has the highest per capita carbon dioxide emissions from the economy of any nation in the EU and EFTA, that's according to data from Statistics Iceland. Per capita emissions of tonnes of carbon dioxide went from 13.3 in 2012 to 16.9 in 2016 - far above the EU average,...

From recent trends from one of the top crypto exchanges, Binance, who most recently signed up 40,000 crypto traders in its first week launching into Uganda; to United Nations World Food Programme (WFP) expanding its blockchain testing from refugee aid in the Middle East to supply chain management in Africa;...

It is important for everyone to have a term life insurance. This is because of life unpredictability. It will protect your family financially in the event of your untimely death. Term life insurance is affordable and easy. However, how much term life insurance costs you pay, depends on a number...

You think that a phone answering etiquette is simple and you can't practically make any mistake. Several answering errors can drive your customers away from you. You need to optimize your customer service so that it only affects your development in a positive way. Phone customer service builds up trust....

Each December, CEOWorld magazine identifies the top five technology trends poised to transform the world in the New Year.  In 2018, Blockchain and Additive Manufacturing/3D Printing were two digital platforms recognized for the dramatic impact they have on global enterprise, particularly in leading industries such as manufacturing, government, and supply...

Evolving technology continues to bridge the gap between call centers and consumers in fascinating ways, though it’s up to companies to leverage the latest tools to maximize the quality of their customer experience. As 2019 approaches, it’s time to look ahead to the coming year and assess how the call-center...