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customer journey

CEO Insider

The Price of Everything and the Value of Nothing

Oscar Wilde’s famous definition of a cynic as someone who “knows the price/cost of everything and the value of nothing” resonates just as much today as it did 127 years ago. If we look at the value of a brand or indeed the value we place on our personal privacy...
Leo Bottary
CEO Advisory

How Great CEOs Maximize Peer Relationships

Most people build business relationships following a natural progression, and in doing so, engage with others in four stages: they connect, network, optimize and accelerate – in that order.   Too many people, however, including many CEOs, don’t understand or ever experience the benefits of accelerate (to be defined later);...
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