Tom Steyn a senior executive has been getting in and out of airports in his hi-flying 15 year career and had gathered thousands of frequent flyer miles from his favourite Airlines. With the disruption of the airline industry by Low Cost Carriers (LCCs) providing ease of access to different city...

Emerging markets such as Argentina, Egypt and Pakistan are often overlooked in the international business landscape, despite the extensive entrepreneurism and professional talent on all corners of the globe. These markets have recently seen a rise in job prospects through freelancing, which offers earning potential that would have otherwise not...

Before thinking about opening another physical branch, consider the idea of putting up an online store first. Having an online retail store reduces the cost of expensive inventory and storage of products inside a traditional shop. Customers can also easily access them anywhere and anytime they want using their mobile...

Customer service experience strategies vary from business to business. Regardless of industry, customer service orbits around a singular expectation – businesses should meet and exceed the needs of their customers. This customer-centric philosophy is obvious, but according to a recent study from The Northridge Group of more than 1,000 respondents,...

a.k.a. Do You Wish You Were a Mind Reader? When you run a company, the bottom line is forefront in everything you do, and part of that is to know and understand your customers and clients. What they like and what they don’t like, why they do or don’t do...

In order to have a successful 2015, talent acquisition leaders and recruiters need to ensure they’re up to date with the latest recruitment trends. Luckily for you, LinkedIn has recently published the results from its Global Recruiting Trends report, which uncovers some of the latest recruitment trends and how they...

When I was involved in helping to run a small business, one of the best days I remember was signing a wholesale contract with a major retailer. Having been involved in several startups and small businesses ventures, I’ve noticed that this feeling is rather consistent. Despite the opportunity, one of...

At the end of the first quarter, most HR managers are busy assessing the need for new staff. The first quarter is an important period for HR specialists to hire new people. This period is also when many job applicants learn about their value to the job market. To collect...

Are you tired of doing the same work day in day out? Do you think promotion is evading you? In that case you can opt for an executive MBA course. These MBA courses are meant for professionals with experience. Executive MBA – Meaning Unlike regular MBA programs, an executive MBA...

Social media platforms hold a ton of potential. With billions of global users, free access for both individuals and companies, and diverse types of functionality to support virtually any marketing need, it’s no wonder why so many companies have flocked to social media as a core strategy. However, there’s a...

As a leader in a competitive industry, you are tasked with increasing your market share and growing revenue. The clock is counting down and you feel the constant pressure to achieve this year’s goal. Winning means outselling and outsmarting your competition day-in and day-out. To bring home that win, you...

If you thought you already were under bombardment from communication and information, think again. The release of Apple’s new Watch signifies the dawn of what I call “Communication Overload 2.0.” The world changed in 2008 with the release of Apple’s iPhone. When that occurred, our world transformed. We now had...

More than any other time in recent history, people looking for work today are much more likely to find it as contingency staff workers rather than full-time employees. Though the numbers and statistics vary by city, profession, and experience level, there’s little dispute that staffing and employment firms have experienced...

Does success have an age limit? For previous generations of successful entrepreneurs and business moguls, the road to success has been long and hard-fought. In fact, according to Warren Buffett and the rest of the old guard, it’s the slow and steady approach that wins the race. But for young...

With huge amounts of data, fast-paced technology and ubiquitous multimedia, people these days have become more and more accustomed to visual communication. Not only are human beings naturally able to absorb visuals faster than any other form of information or data, they are also able to internalize the information better...