archiveEconomy Insider

Over the past year, COVID has forced businesses to alter the way they market their services and themselves. Companies were forced to embrace the digital space as more and more customers spent time surfing the internet and social media while the nation was on lockdown. During that time, business owners...

Do you think about the ‘power of your people’? After all, your employees touch every aspect of your business; from day-to-day operations, engaging with customers, utilising technology, creating your processes and policies, to making decisions and taking action (or inaction) that affects your business daily. Your people are literally the...

Thirty-six years ago, a young Afghan girl peered through haunting green eyes from the cover of National Geographic’s June issue. She was Sharbat Gula, orphaned during the Soviet invasion of Afghanistan, and in 1984 she, her siblings, grandmother, and scores of other refugees had fled on foot toward Pakistan. The...

Most of us dislike the term 'managing up' intensely; for many of us it conjures up images of greasy-pole climbers and upwardly-mobile politico types.  We don't like to think of ourselves in this way.  Instead, we like to think our work will speak for itself or we believe it’s our...

As a leader, when is it important to speak up? When should you listen? Some of the biggest problems people create for themselves involve speaking versus listening, (i.e. speaking when you shouldn't, and not speaking when you should). Ironically, you can get into as much trouble by what you don't...

Technology has been changing the world since before Steve Jobs and Bill Gates came out of their garages and into Silicon Valley. Every industry has been touched and transformed by the globalization and democratization that technology brings—and the FinTech revolution is quietly disrupting the financial sector as we know it...

Before stepping up to the podium, facing the camera, or firing off an email, there is one essential element every successful communicator must have: a well-thought-out message. And when communicating in a crisis situation, the importance of getting your message right is magnified tenfold. Messaging is everything. It is the...

From the way I lead my business to the way I raised my three sons, nothing has shaped me quite so much as the people and culture I come from. My formative years made me the person I am today, and that includes the way I lead my team as...

What can organizational leaders learn from an unemployed, unmarried woman who lived more than two hundred years ago? As it turns out, a great deal. Jane Austen offers organizational leaders six tools for cultivating a post pandemic culture that develops, inspires, and sustains women leaders no matter what  constraint they...

Life’s greatest lessons don’t typically come from acts of intentionally seeking knowledge, so much they come when knowledge unintentionally finds us. Education scholar John Dewey identified this phenomenon as collateral learning. In his groundbreaking book, Experience & Education, Dewey wrote: “Collateral learning in the way of formation of enduring attitudes,...